Cancelation Policy

Your appointments are very important to Salon Jade's team members; it is reserved, especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.  STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY! Please understand that when you forget or cancel your appointment without sufficient notice, we miss the opportunity to fill that appointment time. Clients on our waitlist miss the opportunity to receive services since the services are reserved for you personally. A cancellation fee will apply - Less than 24 hours notice will result in a charge equal to 50% of the reserved service amount. NO SHOWS will be charged 100% of the reserved service amount.  The cancellation policy allows us the time to inform our standby guests of any availability and keep our schedules filled, thus better serving everyone. ‚ÄčThank you for viewing and supporting our policies.

To access online booking, you need to be a current guest of Salon Jade. 

 

*Please use the email we have on file for you*

 

If you are new and looking to schedule an appointment, please contact Lindsay via text or phone at 905-876-3761

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